Post by farjana27 on Dec 5, 2023 4:01:13 GMT -6
Whether I’m looking for a new couch for a move or a new coat for the fall, the first thing I do is crowdsource suggestions for companies that my friends and coworkers suggest. These recommendations from people I know are better than a Google search result because they’re already vetted, already trustworthy—and I’m not alone in thinking this way. customer engagement strategies: examples of recommendation requests on social media Crowdsourced recommendation requests…sometimes entertainingly specific.
That’s why keeping your customers engaged and encouraged to recommend your company is so important. If you’re not focusing on customer engagement, now is the time to start. Here’s what we’re Phone Number covering today: What customer engagement is Why customer engagement is important Customer engagement strategies you need to try Let’s get to it. What is customer engagement? Customer engagement is the series of interactions between a brand and a customer that foster an ongoing relationship. Ideally, these interactions happen across a variety of platforms: over email, on your website, through social media exchanges, during purchases, and more.
That doesn’t mean your customers need a barrage of communications to be engaged—we all know that’s how marketing gets annoying. Instead, fewer, more meaningful touchpoints can be better for building trust, which is key for maintaining long-term customer relationships. Those relationships are going to be great for producing revenue and, perhaps more important, word-of-mouth marketing. customer engagement: poll on results of customer trust Image source We’ll get into the benefits of customer engagement, and why it’s important for your business to focus on this, in a minute.
That’s why keeping your customers engaged and encouraged to recommend your company is so important. If you’re not focusing on customer engagement, now is the time to start. Here’s what we’re Phone Number covering today: What customer engagement is Why customer engagement is important Customer engagement strategies you need to try Let’s get to it. What is customer engagement? Customer engagement is the series of interactions between a brand and a customer that foster an ongoing relationship. Ideally, these interactions happen across a variety of platforms: over email, on your website, through social media exchanges, during purchases, and more.
That doesn’t mean your customers need a barrage of communications to be engaged—we all know that’s how marketing gets annoying. Instead, fewer, more meaningful touchpoints can be better for building trust, which is key for maintaining long-term customer relationships. Those relationships are going to be great for producing revenue and, perhaps more important, word-of-mouth marketing. customer engagement: poll on results of customer trust Image source We’ll get into the benefits of customer engagement, and why it’s important for your business to focus on this, in a minute.